Privacy policy

GDPR Privacy Policy of KB Balloon Services & More

 Last updated: October, 24, 2020

Definitions

    KB Balloon Services & More

  • KB Balloons means KB Balloon Services & More, Virginia Beach, Virginia 23452

  • GDPR
    General Data Protection Regulation Act.
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
  • Data Processor
    Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
  • Data Subject
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.

 

1. Principles for processing personal data

Our principles for processing personal data are:

 

  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.

 

  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.

 

  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.

2. What personal data we collect and process

KB Balloon Services & More collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:

 

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

 

3. How we use the personal data

KB Balloon Services & More uses the collected personal data for various purposes:

 

  • To provide you with services
  • To notify you about changes to our services and/or products
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To detect, prevent and address technical issues

 

4. Legal basis for collecting and processing personal data

KB Balloon Services & More legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:

 

  • KB Balloon Services & More needs to perform a contract with you
  • You have given KB Balloon Services & More permission to do so
  • Processing your personal data is in KB Balloon Services & More legitimate interests
  • KB Balloon Services & More needs to comply with the law

 

5. Retention of personal data

KB Balloon Services & More will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.

KB Balloon Services & More will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data protection rights

 If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

 In certain circumstances, you have the following data protection rights:

 

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Privacy Policy for SMS Use

Effective Date: December 4, 2024

Last Revised: December 4, 2024

1. Introduction

KB BALLOON SERVICES & MORE ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, store, and share information when you interact with our SMS service.

2. Information We Collect

When you opt into our SMS service, we may collect the following types of information:

  • Phone Number: The phone number you provide to receive SMS messages.
  • Message Content: The content of your messages exchanged with us.
  • Interaction Data: Information about your interactions with SMS messages, such as responses, opt-ins, and opt-outs.
  • Device Information: We may collect information about the device you use, such as its model and operating system version, for troubleshooting purposes.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To send you SMS communications, including updates, promotions, and customer service information.
  • To respond to your inquiries and provide support.
  • To analyze SMS campaign performance and improve our service offerings.
  • To comply with legal obligations and protect our rights.

4. Data Retention

We will retain your phone number and other information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you opt-out of receiving SMS messages, we will stop sending messages, but may retain your information for record-keeping and compliance purposes.

5. Third-Party Services

We may use third-party service providers to help deliver SMS messages or manage our communications. These providers may have access to your phone number and message data, but they are prohibited from using it for any other purpose.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With third-party service providers who assist with SMS delivery and related services.
  • If required by law, to comply with legal obligations or protect our rights.

8. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. If you wish to exercise these rights or have concerns about how your information is being used, please contact us at the details below.

9. Children’s Privacy

Our SMS service is not intended for children under the age of 13. We do not knowingly collect or solicit information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated Privacy Policy will be effective as of the date of posting.

11. Contact Us

If you have any questions about this Privacy Policy or our SMS service, please contact us at:

KB BALLOON SERVICES & MORE
(989)992-2056
INFO@KBCUSTOMS.CO
WWW.KBSBALLOONSERVICES.COM