Custom Backdrop

ORDERS NEEDED WITHIN 10 BUSINESS DAYS OR LESS, REQUIRES A RUSH FEE TO BE ADDED TO THE ORDER

• Item Specifications

  WIDTH X HEIGHT

  High resolution 300 DPI printed 14 oz. premium heavy duty vinyl backdrop. Suitable for indoor/outdoor, plus water and UV resistant...

  *Backdrop stand and/or command hooks are NOT included with purchase.

   

  To complete your design, we will need each that applies for your vision:
  
  - Optional Photo(s). Upload up to two high resolution photos on product page. If you would like more than two, please email photos to kbsballoonservices@gmail.com with your order number in the subject after you place your order.

  
  - Design theme including SPECIFIC colors, wording, & any other design specifications needed to accurately portray your vision
   
  You are welcome to provide any and all examples to help us understand your vision! Email inspiration photos to kbsballoonservices@gmail.com with your order number in the subject after you place your order.

   

  • Policy

     TURNAROUND |  
    Once payment is received, your order will be placed into our order queue. Please keep in mind all orders are prioritized and completed by event date.
    
    Again, turnaround time is solely dependent on event date and current design load. Contact us BEFORE ordering, if you need a speedy turnaround under 7 business days.

    
    PROOFING |
    After we complete your requested design, we will deliver proof via email for approval. Please review your emailed proofs sent for text and grammar errors - we cannot be held responsible for any errors once the item(s) have been approved.
    
    A max of two (2) revision sessions for MINOR clip art, image position, font or color adjustments are allowed, complete redesign is not considered as a revision.
    
    If proof(s) have been sent and we do not receive a response within 3 day(s), order will ship as is. KB Balloons Services & More will not be responsible for any desired adjustments.
    
    
SHIPPING |
    Item(s) will ship via UPS Standard Ground or FedEx (2 - 5 day delivery depending on location) unless expedited shipping is purchased.
    
    All guarantee policies set forth by the shipping carrier will apply to your shipped order. KB's Balloon Services & More is not responsible for lost, stolen, damaged packages, acts of God events, or weather delivery delays. Once package has been successfully delivered to carrier, ownership of package is transferred to the carrier to transfer to the buyer.
    
    KB's Balloon Services & More is not responsible for mis-delivery errors via carrier due to customer entered incorrect shipping information. Please triple check your shipping address BEFORE completing order submission.
    
    
REFUNDS |


    Due to the digital and/or customization nature of this product, we do not offer refunds nor exchanges under ANY circumstance.

   

  • Disclaimer

    DISCLAIMER |
    KB's Balloon Services & More has right to distribute and make use of any and all digital & physical products purchased, to be used in and/or for any lawful promotional materials including, but not limited to, advertisements, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration to buyer. Facial features shown in personal photos containing minors will not be shown without client’s approval. 

    
    This listing is sold solely for our time and creative services in personalizing your design. We do not sell or claim ownership of the illustrations, clip art, or like characterizations used in any design as they belong to their respective copyright holders. All items are for personal use only. You may not forward, share, sell or distribute the file(s), in whole or in part. They are for non-commercial use only.